Does promoting citizen engagement in the governance of public services improve development outcomes?
September 25 @ 12:30 pm - 2:00 pm
Speakers: Hugh Sharma Waddington, Senior Evaluation Specialist, 3ie; and Ada Sonnenfeld, Evaluation specialist, 3ie
There is a lot of emphasis by donors on improving governance in public service delivery, in order to improve development effectiveness. Bottom-up approaches aim to engage citizens in the design and delivery of public services and institutions through increasing opportunities for participation, inclusion, transparency and accountability (PITA). Evidence from prominent single studies, implemented in particular contexts, has suggested that bottom-up approaches to involve citizens in governance of public services are not effective strategies. But how generalizable is this finding, and what are the mechanisms through which citizen engagement can be effective?
A new mixed-method systematic review focuses on interventions that promote citizen engagement in public service governance, through participatory and inclusive planning, community-based monitoring, and provision of information about rights and performance of public services. Reviewers examine high-quality evidence from 35 programmes promoting good governance of public services via citizen engagement in L&MICs. They collected quantitative and qualitative data from the included studies and used statistical meta‐analysis and realist‐informed framework synthesis to analyse the findings. Hugh Sharma Waddington and Ada Sonnenfeld, the lead authors of the review, will present the key findings and implications for policy and programmes.
This event will be livestreamed.